Shipping Time
Our turnaround time is an average of 20-25 business days (4-5 weeks). Turnaround time is defined as time from order confirmation to ship date. Xclusive Apparels is not liable for shipping time. Generally, shipping time is only 3 days but delays with Fedex, DHL and UPS do happen. Turnaround time starts from the moment the designs are confirmed, the sizes/numbers are confirmed, and the payment is made. If any of this stuff is missing, our turnaround time might be prolonged. We can produce uniforms and apparel as quickly as 3 weeks (15 business days) if there is a rush charge applied to your order. Depending on the order size, type of apparel, current production demand and other specifications, there might be factors that make our turnaround time longer for your order. While we understand how important it is to deliver your apparel on time, and we take every measure to fulfill this need, it is impossible for us to guarantee on-time delivery. For this reason, we do not offer refunds for orders that are late. We do refund rush fees if it was a rush production order.
CONTACTING US
If you have any questions about this TOS or the Site you may contact: support@xclusive-apparels.com or call us at +92 333 4447508.